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USA TODAY

You wouldn’t be wrong if you thought having the chance to travel to luxury resorts around the world might be a perk of working at a vacation exchange company.

That’s exactly what some top performers at RCI get to do.

Liz Hassan, an inventory specialist at 7Across, which is owned by RCI, has been everywhere from Mexico to Egypt checking out all-inclusive resorts for the company.

It’s, umm, tough work, to be sure.

“It was really hard, going and touring all these different places throughout the day in a luxurious atmosphere – all you can eat, all you can drink,” Hassan joked.

Of course, there’s the desk job, too – spending lots of time on the phones with clients who are preparing for their own travels. So it’s not all sand and surf.

But the benefits don’t end at the beach either, according to employees of the Orlando-based company, which has a large presence in Indianapolis.

Complete list of 2021’s best: Here are your 2021 Top Workplaces in Central Indiana

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Employees describe a diverse, inclusive workplace where people are free to be themselves, accepted for who they are, and supported and encouraged by management.

“It’s like working with family,” said Barbara Simmons, a travel guide at RCI. Simmons said that the people she works with know and care about her. Employees share each other’s excitement during big moments – and if you’re going through something, they’re there for you as well, Simmons said.

What’s more, she and others at RCI said they find helping clients see the world fulfilling, while adding to their own the bucket list.

“You’re able to experience vacations through other people’s eyes,” said Simmons, who recently added the Grand Canyon Skywalk to a growing list of places she wants to visit. She gives – and gets – insider tips on all sorts of destinations.

In the same way, management has been quick to communicate information during the pandemic that’s helped employees and clients alike negotiate difficult times for travel.

“We never want to be the ones without the information,” said Andrew Cripe, a travel guide, who assists clients affected by day-by-day and sometimes even minute-by-minute changes. “The end goal is always to send them on the vacation of a lifetime.”

In the same way, employees say they feel management and fellow employees look out for them and keep them in the know, which has been critical in the COVID-19 era that’s required remote work, Cripe said.

“We understand we’re still part of a team.”

Bottom Line

Founded: 1974

Central Indiana locations: 1

Description: vacation exchange company

Employees in Central Indiana: 862

Read or Share this story: https://www.indystar.com/story/money/2021/06/09/rci-vacation-exchange-company-among-indianas-2021-top-workplaces/5129010001/